Iata Standard Ground Handling Agreement (Sgha) 2018

Data protection has been included in the compliance checklist in section 1.1 of the SGHA 2018. This change probably means that data protection will be brought to the level of prohibitions against corruption, competition and child labour. In addition, it is also reasonable not to overload the SGHA with legal language when it comes to data protection. Ludwig Dorfmeier, Director – Contract Air, Middle East and Africa, DHL Aviation EEMEA With a B.Sc in aviation management, an MBA and 15 years of experience in flight operations, I wanted to refresh my knowledge – this time with a focus on ground operations. I researched several leadership-level programs, but chose IATA`s Land Operations Diploma Program because of its reputation and practical course schedule. The SGHA-SLA & Effective Negotiation Behaviors workshop was an excellent introduction to IATA`s courses and approach to ground operations training. I work daily with SGHA – mostly wet and dry leases – and this hands-on course helped me take full advantage of the manual and formulate solutions to problems when they arise on the ramp. Thanks to the many practice opportunities offered during the course, I also feel safer when it comes to making deals with our established operator pool. The theory is great, but it`s the experience that teachers and other participants bring to the lessons that I find most beneficial. I recently took a course with a group of REPRESENTATIVES from CAA and the Airport Authority of Nigeria, a country where DHL operates. It was a valuable opportunity to meet some of the people I work with and see how we can strengthen our collaboration on common issues. My colleagues are now very aware of my training history at IATA, and I recommend IATA courses for those who are interested in advancing their careers in aviation.

I firmly believe that IATA`s courses and degrees are useful at all career levels and increase the credibility of individuals and their companies. 1 IATA Airport Handling Manual AHM 810, January 2013 STANDARD GROUNDHANDLING AGREEMENT (SGHA) between: and: The agreement includes: MAIN AGREEMENT and, where applicable, SGHA 2018 does not fully address data protection, although the definition of tickets has been extended to e-tickets. The original clause 5.10 of the SGHA 2013, which stated that “in providing the Services, the parties undertake to comply with all applicable data protection laws”, has been deleted. It will be interesting to see how claims are handled and whether this leads to internal airline processes for tracking and tracking cargo claims. Improvements can occur if airlines use more detailed documentation requirements for cargo shipments and the handling of irregularities (in Annex A, points 5.3.1 and 5.7 respectively). The 2018 version is the latest standard groundhandling agreement (SGHA). Learn more about the latest updates and the use of IATA SGHA as a document for trade agreements and service descriptions. This course covers the SGHA section by section and gives you the basics to write Appendix B and the Service Level Agreement (SLA) accurately and efficiently. Learn how to improve collaboration, efficiency and savings in your negotiations through technical training and exercises that replicate today`s global market. Gha ground handling agent.

Here are the only 2 punctuation marks that are acceptable according to the IATA standard:. e-AWB processing procedure for freight forwarders. In 2013, the IATA Groundhandling Board approved the use of the Yellow Pages to publish the text amending Annex B in the years between the new versions of the SGHA. Annex B of the SGHA 2018 now fully includes the Yellow Pages in paragraph 8. In the future, this will provide some flexibility in the basic model. The new clause 3.3 of the SGHA 2018 prohibits self-handling if a freight forwarder has already outsourced it as part of the SGHA. In Europe, for example, the 1996 European Groundhandling Directive (96/67/EC) opened up the groundhandling market to competition and maintained the air carrier`s general freedom to self-help at an airport. Of course, carriers have their own ground operations manual, other service provider policies, codes of conduct, guidelines for approach, customer service .B (e.g., a customer charter), style, and even branding.

Handling companies are often the face of an airline at an airport. Air carriers must provide sufficient information to enable terminals to carry out their handling properly (new section 5.1). Many of the changes are purely editorial in nature and change SGHA 2013. However, some changes are significant and focus on operational practices, improved standards, training, bankruptcy, claims, and compliance in general. We briefly reviewed the key changes to the main agreement and Appendix B and discussed what they might mean for users. The training provisions of the new clause 5.6 define at least the awareness of material handlers to the rules and regulations and refer to the IATA documents in section 5.3. The 38th edition of IATA`s Airport Handling Manual (AHM) is now online. The AHM includes the latest version of the SGHA, which reflects developments in aviation and beyond, and has emerged from consultations and contributions from airlines, handling companies and other industry stakeholders. REVIEW OF THE IATA STANDARD GROUNDHANDLING AGREEMENT 2018 The latest version of the International Air Transport Association (IATA) standard In sgha 2013, there was some confusion as to when an airline`s claim for compensation.

The confusion was caused by the following sentence: “Any application shall be made within the time limits set out in Article 31.2 of the 1999 Montreal Convention.” Article 31.2 specifies the time limits of the Convention for the submission of claims by the person entitled to deliver in respect of damaged and delayed goods, which are 14 and 21 days respectively. It does not deal with a carrier`s claims against a ground handler. This new clause protects handling companies in the event that an airline tries to circumvent an adverse contract and simply take its requirements “at source”. IATA has explicitly referred to its decisions and standard practices as reference points for the provision of services to businesses and has listed them verbatim in new paragraphs 5.3 (a) and (b). Gain knowledge in the management and operation of effective ground operations for airlines and GSPs. Check out the latest updates to the 2018 edition of IATA SGHA and the new Model Service Level Agreements (SLAs). This advanced course covers the key elements of SGHA 2018 and provides management-level information on terms and structure. Learn how to use the latest tools to improve collaboration and secure business interests with a combination of Appendix B and the AHM803 SLA model. In practice, however, it is difficult to imagine unless an airline has sufficient resources (such as ground support personnel and equipment) ready to follow in the footsteps of an established handler. Most airlines are lean and getting thinner. Amended clause 7.3 and new clause 7.4 grant the Trader the right to suspend services if the Carrier does not require immediate or cash payment or advance payment in the event of insolvency. Given the historical liquidity issues that some airlines have faced, it is perhaps surprising that these clauses have not been previously included in the SGHA.

This does not mean that companies that unravel will be anything other than unsecured creditors for unpaid invoices. Depending on the applicable law of the SGHA, advance payments or cash advances may violate applicable local bankruptcy regulations. SGHA 2018 has identified more comprehensive audit rights under clause 5.9 to allow other airlines within an IATA audit pool to audit the liquidation entity for the benefit of that pool. There are currently 37 airlines in the ISAGO audit pool that can benefit from joint operational audit reports for the same manager at a given airport. The insolvency of the carrier may also have deeper effects. For example, british caa suspended Monarch Airlines` AOC when it filed for bankruptcy in October 2017, forcing it to cease operations with immediate effect. .